DKIM is short for Domain. Keys korea telegram data Identified Mail. It is a method. Improper DKIM Alignment of verifying the authenticity of an email sender, preventing malicious actors from impersonating the domain name of an email sender.
Sometimes you may face issues with DKIM authentication. If the “d=” tag in the DKIM signature does not match the sending domain, it will cause DMARC assessment to fail.
For example, if you change your domain name but don’t update it in the DKIM record, then it will also fail the DMARC policy evaluation.
3. Incorrect SPF Record
SPF is the abbreviation of Sender Policy Framework. It is an email authentication technology used to verify whether the email comes from a valid sender server.
DMARC verifies that SPF records are valid by checking them. You must ensure that your SPF records are configured correctly and working with your what is sms marketing? definition and benefits domain to avoid this error. Here are some things to avoid when using SPF:
- Your SPF record must end with an invalidation mechanism (-all or ~all)
- Avoid using neutral policies for SPF evaluation
- Avoid exceeding SPF DNS and invalid query limits
4. ESP does not support SPF-aligned emails
Sometimes, if you receive the “554 5.7.5 Permanent Error Evaluating DMARC Policy” error, it could be a problem on your email service provider’s side. Not all email service providers support SPF-aligned emails. Some service providers even handle SPF policies in-house, which can cause errors if your domain has SPF enabled.
Fix “554 5.7.5 Permanent error evaluating DMARC policy” in 5 steps
You can follow the steps below to resolve the “554 5.7.5 Permanent Error Evaluating DMARC Policy” error. However, this is not guaranteed to resolve the error. If you still cannot resolve the error following these steps, please contact us for a free domain security assessment.
1. Delete extra characters in the record
5.7.5 Permanent errors in evaluating DMARC policies can stem from a variety of factors, but the main causes usually include:
- Misuse of quotation marks
- Extra characters or symbols in the record
- Missing a semicolon to end the record.
Here is what the same record looks like without the error
2. Change your SPF record from neutral to non-neutral
If you get an error message saying “5.7.5 Permanent list provider error evaluating DMARC policy” when trying to send mail, it’s probably because your SPF record is set to neutral.
SPF stands for Sender Policy Framework, and it helps ensure that the mail server that’s sending your email is legitimate. It’s not enough to just have a server that’s sending email; there needs to be some verification that this server is legitimate. That’s where SPF comes in: it verifies that your mail server has the correct certificate.
Why can’t your SPF record be neutral?
Allowing information to be sent through a neutral server allows scammers to use your domain to send fake emails, meaning people might think the emails are genuine when they are not – and end up clicking on links or downloading files they shouldn’t.
Therefore, when implementing DMARC, at a minimum you should change your SPF record to softfail ~all or hardfail -all so that people know that information from your domain is likely to be safe.
3. Check if your email service provider supports SPF alignment emails
One of the most common reasons for receiving this error is that your email service provider does not support SPF aligned emails.