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But what is rapport in the dictionary?
Of French origin, the word rapporter literally means “ to bring back or create a relationship ”, referring to the synchronization that allows a harmonious relationship to be establish; in a connotative shareholder database language, the concept is originally from psychology, us to designate the technique of creating an empathetic connection with another person.
The goal is to generate more trust in the communication process, so that the person is more open and receptive, making them interact more, give and receive information with less resistance.
Also studi in neuro-linguistic programming
(NLP), the technique is frequently implement by sales professionals, mainly when it comes to negotiating and opening doors for an effective and stable business relationship. After all, who doesn’t like buying, selling and relating with people who are similar or who identify with them in some way?
So far, so good. “So, if I have ideas that are similar to or measure your results with our email marketing metrics report even the same as those of a friend. Family member, or coworker, can I say that I am in rapport with them? Not exactly, that is when people get confus and think they have already grasp the concept 100%.
When we talk about rapport, it means that there is receptivity to what the other person is saying and not necessarily that you ne to coincide in gender, number and degree with what is being said.
You know you are in rapport
Because it is like something magical is happening, everyone data on feels like they are being heard. Unconsciously we have that comfortable feeling “that person understands me, I can feel more calm”
It sounds like something easy and wonderful, doesn’t it? You already want to go out there and build rapport with everyone around you?